Privacy policy

Last updated: December 9, 2025

This Privacy Policy describes how Fleurie Boutique (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fleurieboutique.co (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number

  • Account information including your username, password, security questions, and other information used for account security purposes

  • Customer support information including the information you choose to include in communications with us

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, IP address, and other interaction data.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify

  • Payment processors that collect payment information (e.g., credit or debit card details, billing address) to process transactions

  • Advertising and analytics partners using technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies

Any information obtained from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to perform our contract with you, including processing payments, fulfilling orders, managing accounts, sending transactional notifications, arranging shipping, and handling returns or exchanges. Shopify may process your information according to its own privacy policies.

Marketing and Advertising

We may use your personal information to send promotional communications and display advertisements tailored to your interests across our Site and other platforms.

Security and Fraud Prevention

We use personal information to detect and prevent fraudulent or malicious activity. You are responsible for safeguarding your account credentials.

Communicating with You and Service Improvement

We use personal information to provide customer support and improve our Services in our legitimate business interests.

Cookies

We use Cookies to operate and improve our Site and Services, analyze usage, and personalize content. For more details on Shopify-related cookies, see https://www.shopify.com/legal/cookies.

You may manage Cookies through your browser settings, but disabling them may affect Site functionality. Our Site does not currently respond to “Do Not Track” signals.

How We Disclose Personal Information

We may disclose personal information:

  • To vendors and service providers

  • To business and marketing partners

  • With your consent

  • To affiliates within our corporate group

  • In connection with legal obligations or business transactions

Categories of Personal Information Disclosed in the Past 12 Months

  • Identifiers and contact details

  • Commercial information (orders and support interactions)

  • Internet activity and usage data

  • Geolocation data based on IP address

Recipients include service providers, marketing partners, and affiliates.

We do not use or disclose sensitive personal information without your consent.

Third Party Websites and Links

Our Site may contain links to third-party platforms. We are not responsible for their privacy practices or content. Any information shared on third-party platforms may be publicly visible.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under 16. Parents or guardians may contact us to request deletion of such information.

Security and Retention of Your Information

No security measures are perfect. Information transmission may not always be secure. Retention periods depend on operational, legal, and contractual needs.

Your Rights

Depending on your location, you may have rights including:

  • Access / Know

  • Delete

  • Correct

  • Data portability

  • Restrict processing

  • Withdraw consent

  • Appeal decisions

You may exercise these rights via the Site or by contacting us. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we process personal information, please contact us. You may also lodge a complaint with your local data protection authority if applicable.

International Users

We may transfer personal information internationally. For transfers outside Europe, we rely on approved legal mechanisms such as Standard Contractual Clauses unless the destination country provides adequate protection.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Email: info@fleurieboutique.co
Phone: +1 302 330 7204

Customer Service Hours:
Monday to Friday: 9:00 AM – 9:00 PM
Saturday & Sunday: Closed